• Maintain and provide broad and deep experience in all areas of Information Systems including network/system engineering, technical support, system operations/administration, security, disaster recovery/business continuity and strategic/tactical planning.
• Concentrate on the practical application of technology to solve problems, to create more efficient processes, and to enhance market share.
• Detailed Understanding of Technology Issues and Business Procedures in Healthcare, Manufacturing and Finance Industries.
• Special Depthful Knowledge of Windows NT/2000/XP/2003 Administrative and Operational Details including HIGHLY ADVANCED SHELL SCRIPTING.
• Extensive Experience in Advanced Disaster Recovery Techniques and Redundant Operating Environment Design.
• PROVEN ABILITY to creatively analyze a problem, develop a detailed solution, implement the plan, and provide for long term maintenance of the installation.
• Equally adept with small-medium sized sites (5-100 users) as well as multi-entity enterprise networks (> 1000 users).

Designed and configured custom accounting, billing, marketing and communications systems (all systems are internet/intranet accessible).

Setup, configured and maintain dedicated Internet-to-LAN connection as well as in-house DNS/DHCP/WINS Servers and Microsoft Exchange Server with full redundancy.

Designed, installed and maintain Test Lab for development/testing of new products, integration/interoperability testing and benchmarking, and duplication of client problems for troubleshooting.

Maintain a wide variety of Operating Systems and Applications "at the ready" including, but not limited to:

• Windows Server 2003/XP Professional
• Windows 2000 Advanced Server/Professional
• Windows NT v4.0 Server/Workstation SP6a+
• Windows ME/98SE/98/95OSR2/95
• Windows for Workgroups 3.11/Windows 3.1/MSDOS v6.22
• Office XP/2000/97 and Office 95
• Additional Microsoft Servers (Exchange, Proxy, SQL, IIS)
• Other MS Apps and Utilities (Visio/FrontPage/Publisher/Resource Kits)
• Various Security/AntiVirus Utilities (Norton/McAfee/PestPatrol/ZoneAlarm)
• Hundreds of third-party utilities (fully categorized and evaluated)

Designed, installed and maintain Multimedia Test Lab including live multimedia production. Maintain A/V Distribution Server and over 1 Terabyte of online storage.

Major Accomplishments:

1 Perfected a cross-platform (NT/2K/XP/K3) method of extended shell scripting for System Administration and Maintenance of Windows-based networks including the addition of over 300 scripting commands to a base installation.

• Extended commands are constructed using only "built-in" utilities, requiring no additional software on the host system.
• A complete mnemonic naming system GREATLY ENHANCES the readability of scripting code, allowing complex scripts to be coded AND MAINTAINED by personnel with little shell scripting experience.
• Each command’s code is dynamically customized at initialization to effectively mask differences among native shell scripting environments, providing CONSISTENT RESULTS, regardless of current operating system or configuration.
• Advanced compression and optimization techniques allow performance approaching binary code within an interpreted scripting environment.

2 Transformed a 100-node "network" with a crashed single-point-of-failure server, no administrator, faulty coax cable plant, multiple virus infected systems, and no standards for server or workstations (all users were out of service) to a fully functioning, standards-based, remotely accessible installation with a trained administrator in about 90 days.

• Completed analysis of 79 workstations running various versions of Win95 and WinNT to address Y2K compliance, Security, Configuration Standardization, Remote Access for Administration and numerous hardware/software conflicts.
• A 20-step procedure was designed, tested and implemented.
• Automation scripts and tools were written to facilitate and track the process.
• Designed solutions for a new Cable Plant, Network Infrastructure, TCPIP Addressing Scheme and Remote Access as well as interviewing, hiring and training a Network Administrator. Implemented security standards, removed viruses and installed enterprise antivirus solution.
• Designed a Redundant Operating Environment (including hardware, OS software, Applications, Networking and Policies/Procedures) based on no single point of failure and Rapid Restoration of Services by in-house personnel.

3 Designed and completed network and support infrastructure for international manufacturer with multiple locations. Complete redesign of existing cable, server, network OS and workstation configurations. Engineered a phased transition from an AS/400 based manufacturing system to Fourth Shift MSS running on HP NetServers under Windows NT with zero network downtime during transition.

• Cabling, Hardware, Network OS, database Server configuration
• Extensive Systems Management scripting with user updates
• Router updates/upgrades and Remote Access Server configuration

4 Designed and installed Image Library Server including over 200GB of online/nearline storage; interfaced Library Server to Indigo printing press to allow printing directly from library. Designed and coded:

• Workflow procedures and scripts for print jobs, check-in, check-out
• Available Image Catalog for Sales/Customer Service Department

5 Designed configured and installed a fully operational local and wide area network linking Main Office, Branch Offices and a Financial Services Data Center in 10 days.

• Gathered requirements, designed network, created drawings, ordered equipment
• Installed and configured Main Office/Branch Office File Servers and networks
• Set up backup router for immediate user replacement in the event of failure
• Trained in-house staff to use the "hot spare" router
• Configured Network Mgmt for wiring hubs, routers, servers and gateways
• Designed automated overnight processing system

6 Designed automated payment processing system for large financial institution to process local city’s water bills using Windows, Excel and Visual Basic scripting.

• Wrote documentation and trained end users
• Entire project performed remotely using pcANYWHERE

7 Designed, specified and configured LAN/WAN for financial services Data Center and initial three client institutions.

• Installed SNA gateways to VISA/MC provider and third-party ATM provider
• Designed business strategy to sell the shared SNA services to clients
• Trained operational and technical staff; created technical documentation

Responsible for the Design, Implementation and Support of all Internet/Intranet services at UTMCK including text, image, streaming audio, still and motion video.

System was implemented using NT 4.0, IIS, Index Server, FrontPage and MS Office as well as RealNetworks RealServer for live and on demand multimedia content.

Major Accomplishments:

Designed and developed Content Administration and Review System to allow distributed development and maintenance of Web content via a central server with strong security profiles. Personally developed entire Intranet System including design, specification and configuration of all hardware and software components.

Designed, Proposed, Managed and Implemented successful $3M Enterprise Network Installation at UTMCK. Managed entire 2-year project to successful completion including complete budget and scheduling oversight.

Successfully completed various technical (Microsoft Windows 95, NT, SQL Server; Ethernet Protocol Analysis and TCPIP) and professional (Managing Technical Professionals, Project Management) courses.

Key Areas Of Responsibility:

Chaired and/or served on numerous committees within the Medical Center and throughout the University involved in:

• Setting strategic directions for information systems
• Writing, evaluating and implementing major new or updated systems
• Educating personnel from end-user to Chancellor-level about technology

Represented UTMCK at professional conferences, both locally and nationally:

• Networld, Interop
• HIMMS Annual Conference (Healthcare Information and Management Systems Society)
• RMIC (Regional Medical Information Coalition)
• MIS Professionals (local CIO association)
• Help Desk Institute

Served as Chair of the Technical Subcommittee of the User Advisory Group for Networking and Telecommunications, a University-wide standards setting group.

Evaluated new technologies to determine their application within UTMCK.

Maintained all hardware and most software contracts for UTMCK. Wrote specifications, evaluated and awarded bids pertaining to personal computer equipment and accessories, networking hardware, and network operating systems, management and utility software (over $8M).

Wrote detailed technical specifications, evaluated proposals and participated in the selection of dozens of major system installations at UTMCK including:

• Clinical Information Systems (CIS)
• Replacement of core HIS functions - Cerner
• Surgery Inventory/Scheduling DeRoyal
• Medical Records Chart Tracking SoftMed ChartFact
• Physician’s Management System Wismer-Martin SmartPractice
• Medical Records Transcription Medicus
• Laboratory Information System (LIS) Cerner Pathnet
• Medical Records Encoding SoftMed ChartScript
• anatomical Pathology CoMed CoPath
• Medical Records Imaging Image MedRec/1st Perspective/Imnet EPRS
• Time and Attendance System Kronos/Tempus
• Image Acquisition/Stress Echo Nova Microsonics/TomTech
• Quality Assurance Atlas/MediQual
• Home Health Information System Datacron Contract Management HCC
• Home Health Infusion Therapy System Sequel Solutions
• Help Desk System Magic Solutions SupportMagic
• Patient Accounts First Data-HFC for Windows
• Tumor Registry PATS/Dendrite Systems
• Patient Accounts First Data-HBOC/Biller’s Workbench
• Nursing IVS/Nurse Communicator

Responsible for the Design, Implementation and Support of the multisite, multivendor UTMCK Information Services Network (ISN).

• Manage the day-to-day operation of the ISN, provide user support with connectivity issues, and resolve technical problems involving hardware and/or software.
• Determine appropriate industry standards that will be supported on the ISN.
• Develop and promote internal standards for information access within, and across, departments in order to provide maximum flexibility and interoperability for departmental applications.
• Provide technical support for communications and connectivity issues associated with interfacing the ISN to University and other external resources.

Major Accomplishments:

Personally designed fiber optic and high-grade copper cabling plant consisting of over 40 Distribution Centers spread over 12 buildings (with fully redundant fiber optic connections between all areas) serving over 2000 network-attached devices.

Migrated a "network", which supported less than a dozen applications, operating on 12 Novell servers running seven different versions of Novell Netware 286 over ProNet10 Token-Ring, Arcnet and Ethernet, for less than 300 users in 16 departments (circa 7/90)---to a NETWORK, supporting over 30 major applications (including a 600-user Electronic Mail/Scheduling System), operating on 18 Novell servers running Netware v3.11 over FDDI and Ethernet, for 900+ users in 61 departments (circa 6/93). The first two years of this project were completed with the entire technical staff consisting of myself!

Set the standard for the institution in dozens of areas such as file server hardware, workstation configurations, network operating systems, word processors, electronic mail systems, network management systems, print servers, laser printers, network protocols, TCP/IP protocol stacks, etc.

Rewrote entire PC and peripherals contract, saving in excess of $500K in the first three years and shortening delivery times from 3 months to 10 working days.

Key Areas Of Responsibility:

Establish, promote, and manage the implementation of standards for Network Storage Allocation and Organization (including volume, directory and file organization as well as standard naming conventions).

Write specifications, evaluate and award bids pertaining to personal computer equipment and accessories, networking hardware, and network operating system, management and utility software (over $5M).

Develop, provide and maintain a Standard User Application Set and a Standard Management Application Set.

Supervise the daily operation, troubleshooting and maintenance of various PC, peripheral and networking equipment valued at approximately $2.7M.

Ensure that the ISN has the capability to utilize, and employs where applicable, the latest technologies currently available that accomplish institutional and/or departmental objectives, in the most efficient and cost effective manner, with the least amount of risk.

Specify, acquire, install, and support hardware and software that affects the work of thousands of UTMCK employees across a wide range of departments at various administrative and operating levels.

Hire, train and supervise all Engineering, Help Desk and Operations staff.

Assembled, diagnosed and repaired PCs/peripherals

Consulted in DOS, dBASE III Plus and hardware/software integration.

Supervised a division of 12 technicians

Received cash award for development and operation of dBASE II/III+ application to evaluate radars and to provide tactical training for Electronic Warfare personnel.

Received Navy Achievement Medal

Honorable Discharge in December, 1987

Attended Boot Camp, Basic Electronics School and several Advanced Technical Schools in preparation for Electronic Warfare Technician rating.